Free 4Q Customer Service Survey – with Jonathan Levitt

Jonathan Levitt of iPerceptions describes 4Q, a free, customer service survey. It can be easily installed on a site and asks permission from a random sample of visitors to complete a survey. Q1. How satisfied are you overall? Q2. What are you here to do? Q3. Were you able to […] Read more »

Web Surveys and Market Research done correctly

This is the third video in a series focused on improving the worthiness and effectiveness of market research, specifically web-based surveys. Today’s video also touches on employee attitude surveys and customer perception research. Duration : 0:6:58 Read more »

Toolkit – Conducting Market Surveys

A potential investor asks you: How do you know there’s a market for your product? Option response A: I just know. Option response B: I have a study that shows it rather convincingly. If you think B’s a better option, listen to what Charitra Singh has to say… Duration : […] Read more »